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When attempting to link the knowledge base from Confluence in JIRA Service Desk, Settings->Confluence KB->Link to a Knowledge Base and Select Confluence in the drop down, when the attempt to select as space the following error occurs: 

{"status-code":500,"stack-trace":"java.lang.NullPointerException\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(\n\tat java.lang.reflect.Method.invoke(\n\tat$ResponseOutInvoker$1.invoke(\n\tat$1.intercept(\n\tat 



Diagnostic Steps

  • There are no issue with the application link


This is caused by a corrupted index in Confluence side


Rebuild the Search Index in Confluence.

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